Terms and Conditions Nowa88 — Guidelines for Using Our Platform

1Acceptance of Terms and Conditions

Welcome to nowa88. These terms and conditions constitute a legally binding agreement between you ("User" or "Member") and nowa88 ("Platform", "we", "us"). By accessing, registering, or using any part of the nowa88 platform — whether through the official website or mobile app — you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions set out in this document.

If you disagree with any part of these terms, you are advised not to use the nowa88 platform. Continued use of the platform following any announced amendments to the terms will be considered your acceptance of those changes.

2Member Eligibility and Age Restriction

The nowa88 platform is exclusively for users aged 18 and above only. By registering an account at nowa88, you confirm that you have reached the minimum age requirement. nowa88 reserves the right to request age verification documents at any time, and any account found to be held by an underage individual will be terminated immediately with no refund of any remaining balance.

In addition to the age requirement, users must also meet the following eligibility criteria to register and use the nowa88 platform:

• You are not subject to any local legal restrictions that prohibit participation in online wagering activities.
• You are registering on your own behalf and not on behalf of any other person.
• The personal information you provide during registration is accurate, complete, and truthful.
• Your account has not previously been terminated by nowa88 due to a breach of terms.
• You have full legal capacity to enter into this binding agreement.

3Account Registration and User Responsibilities

Each user is only permitted to hold one active account at nowa88. Holding multiple accounts by the same individual is strictly prohibited and may result in the termination of all associated accounts along with forfeiture of all balances and bonuses.

During registration, you are required to provide accurate and up-to-date information. nowa88 conducts a strict identity verification process (KYC — Know Your Customer) to ensure the safety of all members. Documents that may be requested include a copy of your identification card, bank statement, or other relevant supporting documents.

You are solely responsible for:

• The confidentiality of your password and account login credentials.
• All activity that occurs under your account, including if the account is accessed by an unauthorized third party.
• Ensure your personal information is kept up to date should there be any changes, particularly your registered phone number and email address.
• Report to the nowa88 support team immediately if you suspect any unauthorised access to your account.

4Deposits, Withdrawals, and Payments

Nowa88 supports a variety of safe and convenient deposit and withdrawal methods for Malaysian players, including FPX, local bank transfers, and e-wallets. All financial transactions are processed through verified payment channels protected with 256-bit SSL encryption.

Deposit: The minimum deposit amount varies by payment method. All deposits are credited to your account promptly once the transaction is confirmed by your bank or payment provider. nowa88 does not charge any processing fees for standard deposits.

Withdrawal: Withdrawal requests are subject to full KYC identity verification. Withdrawals are only processed to a bank account or e-wallet registered under the same member's name. nowa88 reserves the right to hold or delay withdrawals for security review purposes if required.

• Minimum withdrawal: RM 30 (or the amount set from time to time).
• Withdrawal processing time: most requests are processed within 15 minutes to a few hours depending on the method chosen.
• Nowa88 reserves the right to request additional supporting documents for withdrawals that exceed certain limits.
• Any withdrawal attempt suspected of involving fraud or money laundering will be reported to the relevant authorities.

5Bonuses, Promotions, and Rollover Requirements

Nowa88 offers a wide range of bonuses and promotions for both new and existing members. Every bonus offered is subject to rollover requirements (wagering requirements) that are clearly stated in the respective promotion terms. It is your responsibility to read and understand the terms of each promotion before claiming it.

Important points regarding nowa88 bonuses and promotions:

• Bonuses may only be claimed once per promotion unless otherwise stated.
• Nowa88 reserves the right to cancel or modify the terms of any promotion without prior notice; however, bonuses already in the rollover process will not be affected.
• Bonus abuse, including the use of multiple accounts to claim the same bonus, will result in bonus forfeiture and possible account termination.
• Withdrawals are not permitted until the rollover requirements for the bonus amount received have been fully met.
• Some games may not be eligible to contribute toward bonus rollover requirements — please check the specific promotion terms for more details.
• Unused bonuses will expire automatically once the validity period ends.

6Game Rules and Sports Betting

All games offered at nowa88 — including video slots, Live Casino, Sports Betting, and table games — use certified random number generators (RNG) and a fair, transparent odds calculation system. nowa88 partners exclusively with software providers that hold internationally recognized certifications.

For sports betting, the following additional conditions apply:

• Bets placed are final once confirmed by the system, unless an obvious technical error has occurred.
• Nowa88 reserves the right to void any bets placed based on incorrect odds resulting from technical or human error.
• Sports betting results are based on official outcomes issued by the relevant sports governing body.
• Live betting is subject to broadcast delays and real-time odds changes.
• Any attempt to exploit system delays or errors for unfair advantage is prohibited and will result in bet cancellation and/or account termination.

7Prohibited Activities and Account Termination

Nowa88 reserves the right to investigate, suspend, or terminate any account suspected or found to be involved in the following activities:

• Fraud and cheating: Use of third-party software, automated bots, or any unauthorized methods to gain an unfair advantage in games.
• Collusion: Collusion between two or more players to exploit nowa88's gaming system or bonuses.
• Money laundering: Use of the nowa88 platform as a channel for transferring illicit funds.
• Bonus abuse: Registering multiple accounts or using false information solely to claim bonuses.
• Unjustified chargeback: Filing a payment dispute (chargeback) with your bank after using funds for betting without valid grounds.
• Platform disruption: Any attempt to hack, breach, or disrupt the operations of the nowa88 platform.

If your account is terminated due to a terms violation, nowa88 reserves the right to hold all account balances pending investigation. nowa88's decision in such matters is final.

8Data Privacy and Information Security

Nowa88 is committed to protecting the privacy and security of all members' personal data. The collection, storage, and use of your personal data is carried out in accordance with Privacy Policy separate nowa88, and we comply with the data protection standards set out.

Your personal information is used solely for account management, transaction processing, identity verification, and service improvement purposes. nowa88 will not sell or disclose your personal information to third parties without your consent, except as required by law.

All communications between your browser and nowa88 servers are protected with 256-bit SSL encryption. Passwords are stored in encrypted form and are not accessible to nowa88 staff.

9Responsible Gambling

Nowa88 cares about the well-being of all members. We believe that betting should be an enjoyable form of entertainment, not a burden. To that end, nowa88 provides a range of self-control tools to help you play within comfortable limits:

• Deposit limit: Set daily, weekly, or monthly deposit limits for better spending control.
• Loss limit: An automatic limit that prevents losses from exceeding the amount you set within a specified period.
• Play time limit: Set a maximum amount of time you can spend in a single game session.
• Self-exclusion: The option to temporarily or permanently suspend your account if needed.

For more information on support resources and responsible gambling practices, please visit our Responsible Gambling ours.

10Amendment of Terms and Applicable Law

Nowa88 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Any significant changes will be communicated to members via in-platform notifications or registered email. Continued use of the platform following notification of amendments will be considered your acceptance of the revised terms.

These terms and conditions and all disputes arising from them are subject to applicable law. In the event of any conflict between the Bahasa Melayu version and any other language version of these terms, the Bahasa Melayu version shall prevail.